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When creativity accelerates, the need for a governance structure to protect data matters more than ever. By prioritizing a disciplined and considered approach, we have built in the seatbelts that allow us to step on the gas.
Richard Barnwell
EVP Product Engineering
The goal should not be to remove agency from patients or clinicians; rather, the goal is to increase it.
Richard Barnwell
EVP Product Engineering
The future of healthcare innovation will not be defined only by what AI can do. It will be defined by whether we apply technology in ways that are inclusive, transparent, and grounded in real human needs.
Richard Barnwell
Executive Vice President, Product Engineering, Co-chair, athenaInstitute
Rapid prototyping and iterative engineering are not just a technical approach: they’re a critical necessity.
Richard Barnwell
EVP Product Engineering
Some of the best ideas do not begin with a technology looking for a use case. They begin with identifying and taking aim at a barrier that should not be there in the first place.
Richard Barnwell
EVP Product Engineering
No single company can fix healthcare alone. But together — clinicians, technologists, developers, payers, innovators — we can create a system where intelligence flows freely, decisions are better informed, and care feels seamless again.
Bob Segert
Chairman & CEO
Our responsibility as an industry is to build systems that honor the relational heart of care, ensure that innovation does not outrun trust, and to measure success not by the sophistication of the technology, but by how effectively it restores humanity to healthcare.
Nele Jessel, MD
Chief Medical Officer
Healthcare's greatest breakthroughs will not come from technology alone — they will come from giving clinicians the time, context, and confidence to do the work only they can do.
Bob Segert
Chairman & CEO

More athenaInstitute in action

AI Comfort Is RisingAI
54

% of physicians feel comfortable using AI in their practice — up from 46% in 2025

Good is the enemy of great. But also I think you can't let great be the enemy of getting going.
Kaley Meadows
Practice Administrator
AI Comfort Varies by Practice SizeAI
43
% of small practices show comfort with AI (Mid-sized 58% | Large 54% | Enterprise 65%)