Reimagining the healthcare of tomorrow

The future of healthcare innovation will not be defined only by what AI can do. It will be defined by whether we apply technology in ways that are inclusive, transparent, and grounded in real human needs.Richard Barnwell

The real promise is using technology to bring clinicians back to the work that only humans can do — building relationships, creating connection, exercising judgment, and caring for the whole person.Bob Segert

AI is no longer experimental in ambulatory care. It is operational. But adoption alone is not the goal.Bob Segert

AI must reduce friction, not introduce new complexity. It must reinforce trust, not undermine it. It must strengthen clinical insight, not override it.Bob Segert

Most people write about innovation from a distance. We live it daily — through close collaboration with practices across our network and the tools we build together, including AI-assisted workflows and solutions designed to expand access and improve interoperability. Learn about the healthcare organizations pushing the limits of care delivery in partnership with athenahealth.

See AI's impact in clinical practice

A brainstorming session highlighting teamwork and innovation.

InnovationJanuary 29, 2026

Innovation is not a solo sport

Discover how athenahealth collaborates with clinicians and customers to develop technology that addresses rising pressures in care delivery.

AIMarch 4, 2026

Physicians are embracing AI in practice

Explore how physicians are adopting AI and what the 2026 Physician Sentiment Survey reveals about their growing comfort with the technology.

AIDecember 3, 2025

Can AI make healthcare more human?

See how AI-native technology can help reduce administrative friction, surface relevant patient information, and give clinicians more time to focus on care.

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2026 Physician Sentiment Survey

Determined, frustrated, cautiously optimistic... These are some of the feelings we heard firsthand from the more than 1,000 physicians polled in our annual sentiment survey.

What’s the prognosis on care?What this tells us about care delivery

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Our perspective on innovation

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Patience ExperienceOctober 12, 2026

What co-development looks like in practice

See how co-development earns the clinician trust that makes healthcare AI worth shipping.

Group shot from athenahealth's Boston Tech Week 2026 event, featuring athenistas, developers, customers, builders.

AIOctober 12, 2026

At Boston Tech Week, AI co-creation in real time

AI innovation in healthcare takes collaboration. See our three takeaways from Boston Tech Week.

Patience ExperienceOctober 12, 2026

Iterate to innovate at the speed of AI

Accelerated innovation requires a cultural shift – for product teams and healthcare organizations.

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Latest findings

More athenaInstitute in action

Image of the Expo Hall at Thrive 2025 event in Q4 2025

Innovation

Bringing clinician ideas to life in real time

Inside the Thrive Innovation Lab, customers and designers collaborated to turn everyday healthcare challenges into tangible solutions. Find out how ideas became action.

A patient is using a laptop at home, representing the advancement of telehealth services.

Innovation

Breaking down barriers to better care

Learn how a collaborative hackathon generated 126 ideas to improve access, simplify care delivery, and address healthcare challenges.

Trust is imperative to AI healthcare success

Find out why developing and establishing trustworthy healthcare AI is imperative to adoption and how it can translate to positive care outcomes.

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